TiktokBet Terms & Conditions — Full Guide Rights & Responsibilities Malaysian members

TiktokBet is an online sports betting and casino platform operating under a valid international gambling licence. The platform offers sports betting across football (Malaysia Super League, EPL, and other international leagues), badminton, cricket, e-sports, as well as a wide range of online casino games including slots, Live Casino, and table games.

These Terms & Conditions apply to all users of the platform TiktokBet without exception — including visitors who browse the website only, registered members using free services, and active members who deposit and place bets. Continued use of this platform after any amendment to these terms constitutes acceptance of the updated terms.

This document should be read together with Privacy Policy and Responsible Gambling Policy TiktokBet, which forms the entire agreement between you and our platform.

To register and use the services of TiktokBet, you must meet all of the following eligibility requirements at all times:

• Aged 18 years of age or older at the time of registration and throughout your use of the platform.
• Reside in a geographic region where the use of the TiktokBet platform is permitted under applicable local laws.
• Not represented by another individual when making your betting decisions — all bets must be placed in your own name.
• Never been declared bankrupt or currently subject to unresolved bankruptcy proceedings.
• Acting on your own behalf and not as an agent, broker, or representative of any third party.
• Never previously banned or barred from using the TiktokBet platform due to a breach of terms.

TiktokBet reserves the right to request proof of age and identity at any time. Failure to provide the required documents within the stipulated timeframe may result in the account being temporarily suspended until verification is complete.

Each individual is only permitted to hold one TiktokBet account only. Holding multiple accounts under the same individual is a serious breach of terms and may result in the closure of all associated accounts and forfeiture of all balances held within them.

When registering an account TiktokBet, you agree to:

• Provide accurate, complete, and current information including your full name, an active Malaysian phone number, and a valid email address.
• Keep your personal information up to date whenever any changes occur.
• Keep your account password confidential and do not share account access with any other individual.
• Notify TiktokBet immediately via customer support if you suspect unauthorised access to your account.

TiktokBet uses a recommended two-factor authentication (2FA) process to protect your account. You are fully responsible for all activity that occurs under your account, whether or not you authorised it, unless you have promptly reported an account compromise to us.

TiktokBet supports a variety of popular Malaysian payment methods for the convenience of our members. All deposits are processed in Malaysian Ringgit (MYR) only.

Deposit methods accepted by TiktokBet are as follows:

All deposits made to the account TiktokBet must come from a legitimate source and belong to the registered member. TiktokBet does not accept third-party deposits under any circumstances. Deposits suspected of originating from illegal activity will be reported to the relevant authorities and the account in question will be suspended immediately.

TiktokBet is committed to processing members' withdrawal of winnings promptly and without unnecessary hassle. We understand that your winnings are your money, and quick access to those funds is your right.

The following withdrawal conditions apply to all TiktokBet members:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals may only be made to the same payment method used for the deposit, or to a verified bank account held in the same member's name.
• Your account must have completed identity verification (KYC) before your first withdrawal is permitted. The verification process typically takes 1 to 2 business days.
• Any bonus received must fully meet the stipulated wagering requirements before the relevant amount can be withdrawn.
• Withdrawal processing times are 5–15 minutes for regular members via DuitNow and Touch 'n Go eWallet, and instant for VIP Diamond members.

TiktokBet reserves the right to hold withdrawals for up to 3 business days where additional security checks are required. This is standard procedure to protect members from fraud and account takeover. We will notify you by email if your withdrawal takes longer than usual to process.

All bonuses and promotions offered by TiktokBet subject to the specific terms stated alongside each offer. General terms that apply to all TiktokBet bonuses unless stated otherwise are:

• 100% Welcome Bonus: For first deposits only. The wagering requirement is 10x the bonus amount. For example, a RM100 bonus requires total wagering of RM1,000 before a withdrawal is permitted. Valid for 30 days from the date the bonus is credited.
• Daily Slots Rebate 5%: Calculated based on total spins within a 24-hour period. Credited daily at 9:00 AM. No additional wagering requirements — rebate funds can be withdrawn directly.
• Live Casino Cashback 8%: Calculated based on net losses over a week (Monday to Sunday). Credited every Monday morning for Silver members and above. Wagering requirement: 1x the cashback amount.
• Free Spin: Valid on designated slots only. Winnings from free spins are subject to a 5x wagering requirement before withdrawal.

Bonus abuse — including but not limited to using multiple accounts to claim duplicate bonuses, hedge betting to fulfill wagering requirements, and any other form of bonus fraud — is a serious violation of these terms TiktokBet which may result in account closure and forfeiture of all associated bonuses and winnings.

The following rules apply to all Sports Betting placed through the platform TiktokBet:

• All bets are final once confirmed by the TiktokBet system. No cancellations are permitted after a bet has been accepted, except in circumstances outlined under the specific cancellation policy.
• If a match is postponed and not resumed within 48 hours of its original start time, all bets on that match will be voided and stakes fully refunded.
• For Asian Handicap and Over/Under bets, specific rules apply to matches that are not completed in full — refer to the rules guide on the TiktokBet help page for further details.
• TiktokBet reserves the right to void bets placed on clearly incorrect odds due to a technical error. Members will be notified and stakes will be refunded in full in such cases.
• In-play betting is subject to availability and may be suspended by TiktokBet at any time without prior notice based on risk management requirements.
• The maximum win per single match is RM 200,000. For accumulators, the overall limit is RM 500,000.

Any attempt to manipulate markets, exploit system bugs, or use automated technology to place bets constitutes a serious violation of the terms TiktokBet and may result in legal action.

All casino games available at TiktokBet — including online slots, live baccarat, live roulette, blackjack, dragon tiger, and other table games — are games of chance. Game outcomes are determined by a Random Number Generator (RNG) certified by independent international audit bodies.

The specific terms for TiktokBet casino games are:

• The RTP (Return to Player) for each slot is publicly displayed in the game information. The RTP shown is a long-term statistical value and is not a guarantee of returns in any individual session.
• Partially completed games due to a technical interruption will be settled based on server records retained by TiktokBet. Such decisions are final.
• Progressive jackpots are pooled from a small portion of each bet and distributed according to the specific rules set by the respective game provider.
• Live Casino uses real-time video streaming from licensed studios. Any stream interruption does not affect the validity of game results that have already been determined.
• TiktokBet reserves the right to remove any game from the platform without prior notice. Any active bets affected will be settled in accordance with the established rules.

Member account security is our highest priority TiktokBet. All personal data and financial information are stored in a secure server environment protected by 256-bit SSL encryption. As a member, you share the responsibility of keeping your account secure.

Security measures you are required to take as a TiktokBet member:

• Use a strong, unique password for your TiktokBet account — a combination of uppercase letters, lowercase letters, numbers, and symbols, at least 8 characters long.
• Never share your login credentials with anyone, including family members or friends.
• Log out of your TiktokBet account each time you finish using it, especially on shared devices.
• Enable two-factor authentication (2FA) in your account security settings.
• Report to TiktokBet support immediately if you receive any suspicious emails or messages purportedly from TiktokBet.

TiktokBet will never request your account password via email, WhatsApp, or any other channel. If you receive such a request, please report it to our security team immediately as it may be a phishing attempt.

TiktokBet takes its commitment to responsible gaming seriously. We provide a range of tools to help our members maintain control over their betting activity and play within healthy limits.

Self-management tools available at TiktokBet for all members:

• Daily/Weekly/Monthly Deposit Limit: Set a maximum deposit amount within a chosen period. This limit takes effect immediately and can be decreased immediately, but can only be increased after a 7-day waiting period.
• Loss Limit: Set a maximum amount you are willing to lose within a given period. Once this limit is reached, you will be unable to place new bets until the limit resets.
• Temporary Break: Suspend your account for 24 hours, 48 hours, or 7 days to take a break from betting.
• Self-Exclusion: The option to exclude yourself from the TiktokBet platform either permanently or for a minimum period of 6 months. Requests are processed within 24 hours and cannot be reversed before the selected period has ended.

To use any of these tools, log in to your TiktokBet account and navigate to the "Responsible Gaming Settings" section, or contact our customer support team. For more information on responsible gaming, please visit the Responsible Gambling us or contact the National Council on Problem Gambling Malaysia for professional assistance.

To the extent permitted by law, TiktokBet will not be liable for any indirect, consequential, special, or exemplary losses arising from the use of or inability to use our platform, even if TiktokBet has been advised of the possibility of such losses.

Specifically, TiktokBet is not liable for:

• Financial losses arising from a member's betting activity — all bets are placed entirely at the member's own risk.
• Service disruptions caused by factors beyond TiktokBet's control, including internet outages, third-party infrastructure failures, or natural disasters.
• Losses arising from unauthorised access to your account that are not directly caused by TiktokBet's negligence.
• The accuracy or completeness of information, sports statistics, or content displayed on the platform as a guide for betting.

Maximum Liability TiktokBet to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

TiktokBet reserves the right to amend, update, or modify any part of these Terms & Conditions at any time. Members will be notified of material changes via their registered email or an in-platform notice at least 7 days before the changes take effect, unless an immediate update is required for security or legal compliance reasons.

Use of the platform TiktokBet after the effective date of such amendments shall be considered acceptance of the updated terms. It is your responsibility to review this page periodically to stay informed of any changes.

These Terms & Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these terms shall be resolved through arbitration or a court of competent jurisdiction.